
E-commerce Development Program
SOKONI E-commerce Learning Laboratory helps small business owners reduce the time, barriers, & burdens of growing an online business.
The SOKONI E-commerce Learning Laboratory builds product-based entrepreneurs' e-commerce muscles so they can operate profitable, sustainable, and scalable online businesses.
We use our e-commerce marketplace + 37 Oaks University courses + 1:1 coaching to help women & minority-owned business owners get the kinks out of their marketing, & operations before investing their own time, money, and resources into scaling.
To deliver this program, we partner with public & private organizations that drive economic development by investing in small business owners.

Small Businesses Supported

SOKONI E-commerce Learning Laboratory is for small businesses that are stuck in online growth & haven't seen the progress they know they can make.
- 
No e-commerce site or a stale e-commerce site. 
- 
Current e-commerce site but wants to grow into online marketplaces. 
- 
At least 12 months of business sales, digital marketing & selling experience. 
- 
Less than $50K of online sales. 
- 
Committed to significant online growth within 12 months. 
- 
Packaged, shelf-stable, consumer goods that can be mass-produced. - 
Food, beverage, fashion, beauty, books, art, etc 
- 
Food & beverages must be prepared & packaged in a licensed facility. No CBD, alcohol or tobacco. No resellers. 
 
- 
- 
3 month membership 
- 
Administrative: Item set up & maintenance 
- 
Collaborative marketing support 
- 
Ecommerce promotion management 
- 
Customer service 
- 
Coaching 
- 
Order & fulfillment management * 
- 
Product photography * 
- 
37 Oaks University Ecommerce + Strategy & Innovation Courses - 
Intro to Ecommerce 
- 
Intro to Ecommerce Shipping Strategies 
- 
Intro to Ecommerce Marketing 
- 
Elective Course 
 
- 
SOKONI 
E-commerce Learning Lab Includes
- 
37 Oaks University Courses 
- 
1:1 Coaching 
- 
Application Workshops, Tools & Resources 
- 
Peer Collaborations & Community Building 
- SOKONI E-commerce Shopping Marketplace Postings
- 
Product warehousing 
- 
Order & fulfillment management 
- 
Transaction management 
- 
Collaborative marketing support 
- 
Item set up & maintenance 
- 
Customer service 
- 
Price promotion management 
- 
Product Photography 
 
- 
* Some limitations may apply
Program Outcomes
To small business owners, SOKONI is more than a place to sell products. 
How does our programming help "unstick" e-commerce growth?
India & Lamont Russell, Everythang Sauce
Program Sponsors: Accion Opportunity Fund + FedEx (via FedEx E-commerce Learning Lab) 
Lauren Curges, Shimmer N Shine
Program Sponsors: Accion Opportunity Fund + FedEx (via FedEx E-commerce Learning Lab) 
Taquisha Jallah, Hair Love LLC
Program Sponsors: Accion Opportunity Fund + FedEx (via FedEx E-commerce Learning Lab) 
- 
Create a blueprint to take online business to next level. 
- 
Understand financial impact of business decisions. 
- 
Learn how & where to structure e-commerce business. 
- 
Get tools & resources to work smarter and not harder. 
- 
Design a user-friendly, customer-centric online store. 
- 
Define or narrow online target customer. 
- 
Define brand positioning in an online marketplace. 
- 
Adjust online product selection to maximize sales. 
- 
Adjust shipping strategy, prices, policy & packaging. 
- 
Learn marketing tactics to drive traffic & sales. 
- 
Understand impact of marketing & promotions on sales. 
- 
Manage inventory, production, marketing & pricing when selling in a marketplace and/or multiple online stores. 
- 
Understand pros, cons & expectations of selling on different online channels. 
- 
Make a profit. 
- 
Create a design brief to inform outsourced roles. 
- 
Not feel overwhelmed with growing an online business. 
- 
Impact of planning & consistency. 
- 
Impact of being intentional & thoughtful. 
- 
Learn how to focus & prioritize. 
- 
Refine business model & strategies. 
Current Programs


FedEx E-commerce Learning Lab
Nationwide
Previous Programs

.png)

Chicago's E-commerce Learning Lab
Chicago








